Privacy Policy
Last Updated: 25-August-2026
Effective Date: 25-Feb-2025
1. About this Privacy Policy
This Privacy Policy explains how Hey Boss Mama collects, uses, stores and shares personal data when you interact with our website, content, services, programmes and communications.
It applies when you:
- Visit heybossmama.com
- Subscribe to the Hey Boss Mama email list
- Download a free resource
- Join a waiting list
- Contact Hey Boss Mama
- Book a call or coaching session
- Apply for or purchase coaching, a mastermind, workshop, digital product or other programme
- Participate in a live event, coaching programme, mastermind or online community
- Apply to or appear on the Hey Boss Mama podcast
- Provide a testimonial
- Collaborate with Hey Boss Mama
- Interact with Hey Boss Mama through social media or another online platform
Hey Boss Mama is operated from Switzerland and is primarily subject to the Swiss Federal Act on Data Protection (FADP).
Our website, podcast and services have an international audience. Depending on where you live and how you interact with us, additional mandatory privacy laws may apply, including the EU General Data Protection Regulation (GDPR), UK GDPR, applicable United States state privacy laws and other local privacy laws.
Where another mandatory privacy law gives you additional rights and applies to our processing of your personal data, we will respect those rights.
2. Who is responsible for your personal data
The controller responsible for personal data processed by Hey Boss Mama is:
Hey Boss Mama
Manouchka Elefant
Fribourg, Switzerland
Email: support @ heybossmama . com
Website: heybossmama.com
In this Privacy Policy, “Hey Boss Mama,” “we,” “us” and “our” refer to Manouchka Elefant operating Hey Boss Mama.
Hey Boss Mama operates as a sole proprietorship.
3. What personal data we collect
The information we collect depends on how you interact with Hey Boss Mama.
We aim to collect only information that is reasonably relevant to running our business, communicating with you and providing our services.
The categories described below may not apply to every person.
4. Website and technical data
When you visit our website, we and our technology providers may process information such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location based on IP address
- Date and time of access
- Pages viewed
- Links clicked
- Referring website
- Cookie and similar identifiers
- Website errors
- Security events
- Server logs
- Information about how visitors interact with the website
We use this information to operate and secure our website, troubleshoot problems, understand website performance and, where permitted, analyse visitor behaviour and advertising performance.
5. Cookies, analytics and advertising
Our website uses cookies, pixels and similar technologies.
Essential technologies
These are used to operate the website, maintain security, process forms, remember privacy choices and provide services requested by you.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Depending on your consent choices and the configuration of the service, information processed may include:
- Device and browser information
- Pages visited
- Approximate geographic information
- Referral information
- Website interactions
- Cookie or device identifiers
Meta Pixel
We use Meta Pixel to help us understand the performance of advertising and how people interact with the Hey Boss Mama website after seeing or interacting with Hey Boss Mama content or advertising.
Depending on the applicable settings and your consent choices, this may be used to:
- Measure advertising performance
- Understand website conversions
- Create or measure advertising audiences
- Improve advertising campaigns
Meta may also process information independently under its own terms and privacy practices.
CookieYes
We use CookieYes to manage cookie preferences.
Google Analytics, Meta Pixel and other non-essential tracking technologies are configured to be blocked until the relevant consent has been provided through our cookie-management system.
You can accept, reject or adjust available cookie categories through the cookie settings on our website.
You can also restrict or delete cookies through your browser.
Information about specific cookies, providers and durations is available through the cookie settings displayed on the website.
CutMeShort
We use CutMeShort to create branded or shortened links and to understand how those links are used.
When you click a CutMeShort link, information may be processed such as:
- IP address
- Date and time of the click
- Approximate geographic location
- Device type
- Browser
- Operating system or platform
- Referring source
- The link or campaign you interacted with
We use this information to understand which links, content and marketing activities lead people to Hey Boss Mama resources, offers and other pages.
Where CutMeShort is connected to Google Analytics, information about link interactions may also be sent to our Google Analytics account.
6. Contact forms, enquiries and applications
When you contact us, book a call or apply for one of our services, we may collect information such as:
- Your name
- Email address
- Telephone number
- Business name
- Website
- Social media profiles
- Time zone
- Information about your business
- How long you have been in business
- Your business goals
- Your business priorities
- Business challenges you are experiencing
- Your questions
- Information submitted through an application or intake form
- The content of your message
- Documents or other information you choose to send us
We may use this information to:
- Respond to your enquiry
- Prepare for a call
- Understand your business and objectives
- Assess whether a programme or service is suitable
- Provide information you requested
- Manage our communication with you
- Follow up where appropriate
- Deliver services if you become a client
Submitting an application does not guarantee acceptance into a programme.
7. Newsletter subscriptions and free resources
When you subscribe to our newsletter, join a waiting list or request a free resource, we may collect:
- Your name
- Email address
- The form, event or resource through which you subscribed
- The date and time of subscription
- Consent information
- Email delivery information
- Email opening and clicking information
- Communication preferences
- Information you voluntarily provide through replies, surveys or forms
We use this information to:
- Deliver the resource you requested
- Send the Hey Boss Mama newsletter
- Share business, marketing, visibility and entrepreneurship content
- Tell you about workshops, programmes, services and events
- Share podcast content and other resources
- Understand which communications are useful to our audience
- Manage subscription preferences and unsubscribe requests
Our email marketing is currently managed using SendFox.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Unsubscribing from marketing does not prevent us from sending essential administrative emails relating to something you have purchased, booked or requested.
8. Notion and our customer relationship management system
Hey Boss Mama uses Notion as a customer relationship management system (CRM), as well as for business organisation, project management and internal documentation.
Depending on your relationship with Hey Boss Mama, information stored in our CRM may include:
- Your name
- Email address
- Telephone number where relevant
- Business name
- Website
- Social media information
- Enquiry information
- Application information
- Services, programmes or offers you have purchased
- Services or programmes you have expressed interest in
- Customer or participant status
- Payment or administrative status
- Business goals
- Priorities
- Agreed action points
- Relevant business notes
- Coaching notes where relevant
- Follow-up information
- Communications relevant to our work together
- Podcast guest information
- Collaboration information
- Testimonials or reviews
We use our CRM to:
- Manage enquiries and leads
- Manage customer relationships
- Keep track of programmes and services
- Prepare for coaching and programme sessions
- Maintain continuity in our work with clients
- Record relevant goals and agreed actions
- Manage follow-up
- Organise podcast guests and collaborations
- Maintain appropriate internal business records
Notion includes AI functionality. Where we choose to use Notion AI with information in our workspace, that information may be processed by Notion and its AI service providers for the purpose of providing the requested AI functionality.
We aim to limit identifiable personal information used with AI features to what is reasonably necessary for the task.
9. Clients, customers and programme participants
When you purchase or participate in a Hey Boss Mama service, we may process information such as:
- Name
- Contact information
- Billing information
- Purchase history
- Transaction information
- Payment status
- Contract and terms acceptance records
- Application responses
- Onboarding responses
- Business information
- Business objectives
- Business priorities
- Questions and challenges
- Session attendance
- Relevant coaching or programme notes
- Agreed action points
- Documents, drafts, content or business materials you choose to share
- Emails
- Messages through agreed communication channels
- Feedback
- Survey responses
- Support requests
- Information relating to cancellations, payment plans or refunds
We use this information to:
- Administer your purchase
- Deliver the service you purchased
- Prepare for sessions
- Provide relevant business coaching and feedback
- Keep track of agreed goals, discussions and action points
- Communicate with you
- Provide customer support
- Manage payments and refunds
- Manage programme participation
- Maintain appropriate business records
- Improve our services
- Resolve disputes
- Protect our legal rights
10. Masterminds, group coaching and live calls
Hey Boss Mama offers masterminds, group coaching programmes, workshops and other live sessions.
Depending on the programme, participants may interact with each other through live Zoom calls, WhatsApp groups or other communication platforms.
Information you choose to share in a group session may therefore be visible or audible to other participants.
Participants are expected to respect the confidentiality of private programme discussions, but Hey Boss Mama cannot technically guarantee the actions of every participant.
Recording and transcription for internal notes
Certain live calls may be recorded and/or transcribed by Hey Boss Mama for the purpose of creating internal AI-assisted notes, summaries and follow-up points.
Where a session will be recorded or transcribed, participants will be informed.
We obtain the consent required for recording under applicable law.
Recordings and transcripts created for this purpose may contain:
- Your name
- Voice
- Image
- Questions
- Comments and contributions
- Chat messages
- Business information you choose to discuss
- Screen sharing
- Automated transcripts
These recordings and transcripts are used for internal programme administration, internal AI-assisted notes and follow-up.
No participant replays
Unless a specific programme expressly states otherwise in its sales or purchase conditions, recordings made for internal notes are not distributed to participants as replays.
The primary purpose of these recordings is internal documentation and note creation. A recording, or part of a recording, will only be reused as participant replay content, educational material or part of a replay library where this has been disclosed for the relevant programme and any additional permission required has been obtained.
AI-generated programme notes
A recording or transcript may be processed using AI-enabled tools to help create internal notes, summaries or action points.
AI-generated information is used as a working aid and may be reviewed or edited by Hey Boss Mama.
We aim to use only information reasonably necessary for the purpose and not to submit unnecessary personal information to AI tools.
Screenshots, photographs and promotional clips
Hey Boss Mama may occasionally take screenshots or group photos during Mastermind sessions for use in Hey Boss Mama marketing and promotional content, including on the website, social media and email. Participants will be informed of this in advance.
If you do not want to appear in promotional screenshots or group photos, please let us know before or during the programme. We will take reasonable steps to exclude, crop or blur you from any material used publicly.
Short video or audio clips in which an individual participant is prominently featured or speaking will not be used for promotional purposes without that participant’s permission.
Promotional permission is separate from participation in the programme.
You do not have to agree to appear in individual promotional video or audio content in order to participate.
You may withdraw permission for future promotional use by contacting us.
Withdrawal may not always allow us to recall material that was lawfully published, distributed or printed before we received your request.
11. Programme recordings and replay access
Some Hey Boss Mama products, workshops or programmes may include recordings or replays as part of the purchased service.
Where replays are included, the applicable sales page, checkout information, programme conditions or purchase terms will state the access period or conditions where relevant.
Replay access is not guaranteed indefinitely unless this is expressly stated at the time of purchase.
Access may end where:
- The stated access period expires
- The relevant programme or product is discontinued
- Hey Boss Mama ceases operating
- The hosting platform or technology used to provide access is discontinued or changed
- Continued hosting is no longer reasonably practical
Where reasonably possible, we may provide advance notice before removing access to paid replay content, but we cannot guarantee permanent availability.
A replay becoming unavailable to participants does not necessarily mean that every technical, administrative or backup copy is immediately deleted.
Limited copies may be retained where reasonably necessary for business records, technical backups, legal claims, dispute resolution or other legitimate operational requirements.
12. Payments
Payments may be processed through Stripe or another payment provider identified at checkout.
Payment providers may collect information including:
- Name
- Email address
- Billing address
- Payment method
- Card or bank information
- Transaction identifiers
- Payment status
- Fraud-prevention information
Hey Boss Mama does not normally receive or store your complete payment-card details.
We generally receive information such as:
- Confirmation that payment was made
- Transaction identifiers
- Amount paid
- Payment status
- Limited billing information
- Information required for refunds, accounting and customer support
Payment providers also process personal data under their own privacy policies and legal obligations.
13. Scheduling and video calls
We currently use services including Google, Proton, TidyCal and Zoom to schedule and provide online sessions.
Depending on how you use these services, they may process information such as:
- Name
- Email address
- Appointment details
- Time zone
- IP address
- Device information
- Audio
- Video
- Meeting metadata
- Chat messages
- Recordings or transcripts where enabled
These services also process personal information under their own terms and privacy practices.
14. WhatsApp and group communication
Some Hey Boss Mama services include communication through WhatsApp.
If you join a WhatsApp group:
- Your telephone number may be visible to other participants
- Your WhatsApp name may be visible
- Your profile image may be visible depending on your settings
- Messages and files you share will be visible to other participants
- WhatsApp and Meta process information under their own privacy practices
Only share information in a group that you are comfortable sharing with the other participants.
Participants are expected to respect the confidentiality of group discussions. However, Hey Boss Mama cannot control or guarantee what another participant does with information they receive.
You are responsible for adjusting your own WhatsApp privacy settings.
15. Digital products and online resources
Hey Boss Mama digital products and paid resources may be delivered through a combination of services.
These may include:
- heybossmama.com
- WordPress
- YouTube
- Google Drive or other Google services
- Stripe
- Other platforms identified when you purchase or access the product
Depending on the service, we may process:
- Contact details
- Purchase information
- Access information
- Download information
- Login or technical information
- Support requests
- Usage information where available
We use this information to deliver your purchase, maintain access, provide customer support and help prevent unauthorised distribution of paid materials.
16. Hey Boss Mama podcast
The Hey Boss Mama podcast includes guests from Switzerland and other countries around the world.
If you apply to or participate in the Hey Boss Mama podcast, we may process:
- Your name
- Email address
- Business information
- Professional information
- Biography
- Photograph or headshot
- Website
- Social media links
- Application responses
- Scheduling information
- Audio recordings
- Video recordings
- Episode transcripts
- Written and recorded communications
- Information provided during your interview
- Promotional information
Podcast information may be processed using services including:
- Captivate
- YouTube
- Descript
- Notion
- Spotify and Apple Podcasts
- Google services
- OpenAI and ChatGPT
- AI functionality available through Notion
- Other production or distribution tools where reasonably necessary
For example, a podcast guest’s name, episode recording and transcript may be processed through these services as part of recording, editing, transcription, summarisation, content preparation, organisation and publication.
Published podcast content
Once a podcast appearance has been approved for publication, information intended for publication may become publicly available internationally.
This can include:
- Your name
- Voice
- Image
- Video
- Biography
- Business name
- Professional information
- Website
- Social media links
- Statements made during the recording
- Edited clips
- Quotations
- Episode transcripts
Podcast content may be distributed through:
- heybossmama.com
- Captivate
- Apple Podcasts
- Spotify
- Other podcast platforms
- YouTube
- Social media
- Email and newsletter communications
- Podcast networks
- Distribution partners
- Promotional materials
Published podcast content may remain publicly available for as long as the relevant podcast or content remains published.
Podcast participation and publication rights may also be governed by a separate guest agreement or recording release.
17. Artificial intelligence tools
Hey Boss Mama uses artificial intelligence tools as part of some business, programme, administrative and content workflows.
These currently include services such as:
- OpenAI and ChatGPT
- Notion AI and its AI service providers
- AI-enabled functionality within other business tools we use
We may use AI-assisted tools to:
- Organise information
- Draft and edit content
- Summarise information
- Produce or analyse transcripts
- Produce internal programme notes
- Prepare action-point summaries
- Assist with podcast production
- Analyse business information
- Prepare educational materials
- Support administrative work
- Assist with internal planning
Identifiable information processed through an AI tool is limited where reasonably possible to the information needed for the task.
Examples may include:
- A podcast guest’s name, recording and transcript
- A programme participant’s name and contributions contained in a transcript used to prepare internal session notes
- Business information supplied by a client where relevant to the work being performed
We do not use AI to make solely automated decisions about individuals that produce legal or similarly significant effects.
AI outputs are working tools and may be reviewed, edited or disregarded by Hey Boss Mama.
Third-party AI services process data under their own contractual terms, privacy practices and account settings.
18. Testimonials and customer feedback
We may ask customers or participants whether we can use their feedback as a testimonial or case study.
Identifiable testimonial material may include:
- Name
- Business name
- Professional title
- Photograph
- Website
- Social media account
- Testimonial
- Information about the programme or service used
We seek permission before publishing identifiable customer testimonials or case studies.
You may contact us if you want us to stop using an identifiable testimonial in future materials.
Withdrawal will not necessarily affect materials that were already lawfully published, distributed or printed before your request.
19. Social media
Hey Boss Mama uses social media and content platforms such as:
- YouTube
- TikTok
- X
When you interact with us on these platforms, we may receive information including:
- Public profile information
- Comments
- Likes
- Reactions
- Direct messages
- Information submitted through social-media forms
- Advertising or analytics information provided by the platform
The platforms also process personal data independently under their own privacy policies.
20. Website hosting
Our website is hosted by SiteGround.
At the date of this Privacy Policy, the website is hosted using SiteGround infrastructure in Asia.
We intend to move the website to European hosting infrastructure.
Website hosting may involve processing information including:
- IP addresses
- Website requests
- Server logs
- Security information
- Technical information
- Form submissions
- Website database information
Once our hosting location changes, this Privacy Policy may be updated accordingly.
21. Freelancers and contractors
Hey Boss Mama may work with freelancers, specialists and contractors from time to time.
Where reasonably necessary for their work, a freelancer may receive limited access to personal information.
This may occur in connection with work such as:
- Website maintenance
- Design
- Podcast production
- Content production
- Technical support
- Marketing
- Administration
- Other specialist services
We aim to provide contractors only with the information reasonably necessary for the work they are performing.
Where appropriate, freelancers and contractors are subject to confidentiality and data-protection obligations.
Freelancers may work from Switzerland or another country.
22. Service providers and third parties
Running Hey Boss Mama requires us to use third-party service providers.
Depending on how you interact with us, your personal data may be processed through providers including:
- SiteGround, website hosting
- WordPress and website plugins, website operation
- CookieYes, cookie consent management
- Google Analytics, website analytics
- Google services, including Google Drive and YouTube
- Meta, including Facebook, Instagram and Meta Pixel
- SendFox, email marketing
- Stripe, payment processing
- TidyCal, scheduling
- Zoom, calls, recording and transcription
- WhatsApp, programme and customer communication
- Captivate, podcast hosting and distribution
- YouTube, podcast and video distribution
- Descript, podcast editing and transcription
- Notion, CRM, business organisation, project management and AI-assisted workflows
- OpenAI and ChatGPT, AI-assisted workflows
- CutMeShort, branded links, URL shortening and link analytics
- Podcast distribution services
- Accountants
- Legal advisers
- Freelancers and contractors where required
Our technology stack may change as our business evolves.
We do not necessarily use every provider listed above for every customer or website visitor.
23. International processing and data transfers
Hey Boss Mama is based in Switzerland, but our business and audience are international.
Many of the technology providers we use operate globally.
Personal data may therefore be stored, processed or accessed outside Switzerland, including in:
- Countries within the European Union or European Economic Area
- The United Kingdom
- The United States
- Countries in Asia, including India
- Other countries where our providers or their authorised service providers operate
For example, our website hosting is currently located in Asia and many of the technology services we use operate internationally.
Different countries have different data-protection laws.
Where additional safeguards are required for an international transfer, we rely on mechanisms and contractual safeguards permitted under applicable data-protection law.
Depending on the provider and destination, these may include:
- Processing in a country recognised as providing adequate protection
- Standard contractual data-protection clauses
- Approved data-transfer frameworks
- Contractual confidentiality and security obligations
- Technical and organisational safeguards
- Data minimisation
- Access controls
- Encryption where available
- Other lawful transfer mechanisms
Despite these safeguards, data processed in another country may be subject to that country’s laws, including lawful requests from public authorities.
24. Why we process personal data
We process personal data for purposes including:
- Operating our website
- Maintaining website and account security
- Responding to enquiries
- Providing requested information
- Managing leads and our CRM
- Managing bookings
- Reviewing programme applications
- Entering into customer relationships
- Providing coaching
- Delivering masterminds and programmes
- Delivering digital products
- Managing events and workshops
- Processing payments
- Managing refunds
- Providing customer support
- Communicating with participants
- Keeping relevant coaching and action notes
- Producing internal programme notes
- Sending requested resources
- Sending newsletters and marketing communications
- Managing podcast guests
- Recording, editing and publishing podcast content
- Managing collaborations
- Managing testimonials and promotional consent
- Analysing website and marketing performance
- Improving our services and content
- Preventing fraud and misuse
- Protecting our legal rights
- Maintaining business, tax and accounting records
- Complying with legal obligations
25. Legal bases where the GDPR or UK GDPR applies
Swiss data-protection law does not use exactly the same legal-basis framework as the GDPR.
Where the GDPR or UK GDPR applies to a particular processing activity, we may rely on one or more of the following legal grounds:
Contract
Processing may be necessary to:
- Take steps at your request before entering into a contract
- Deliver something you purchased
- Provide a service
- Manage your programme participation
- Provide customer support
- Manage payment or administration
Consent
We may rely on your consent for activities such as:
- Marketing communications
- Certain cookies or tracking technologies
- Certain recordings
- Promotional photographs, screenshots or clips
- Testimonials
- Other optional uses where consent is appropriate
You can withdraw consent at any time.
Withdrawal does not make earlier lawful processing unlawful.
Legitimate interests
We may process information where necessary for reasonable business interests, provided those interests are not overridden by your rights.
This may include:
- Responding to business enquiries
- Managing normal customer relationships
- Maintaining business records
- Improving our services
- Maintaining security
- Preventing fraud
- Managing follow-up
- Protecting legal rights
Legal obligations
We may process personal data where necessary to comply with legal, tax, accounting or regulatory requirements.
Legal claims
Information may be retained or processed where reasonably necessary to establish, exercise or defend legal claims.
26. Email marketing
We send marketing communications where permitted by applicable law.
These may include information about:
- Hey Boss Mama content
- Podcast content
- Free resources
- Workshops
- Masterminds
- Coaching
- Digital programmes
- Events
- Collaborations
- Related services
You can unsubscribe at any time using the unsubscribe option provided in our marketing emails.
After you unsubscribe, limited information may remain on a suppression list where necessary to make sure your unsubscribe request continues to be respected.
27. We do not sell personal data
Hey Boss Mama does not sell personal data to third parties for monetary consideration.
Some privacy laws, particularly in certain US states, use broader definitions of terms such as “sale,” “sharing” or “targeted advertising.”
These definitions can potentially apply to certain online advertising and tracking technologies.
Where an applicable privacy law gives you a right to opt out of such processing and that law applies to Hey Boss Mama, we will respect the applicable right.
You can also use our website cookie controls to manage available analytics and advertising preferences.
28. How long we keep personal data
We do not use one fixed retention period for every category of information.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, our work, appropriate business records and applicable legal obligations.
The criteria we use include:
- Whether you remain a client or customer
- Whether information remains relevant to our work together
- Whether we reasonably expect to work together again
- The purpose for which the information was collected
- Programme or product access conditions
- Accounting and tax obligations
- Contractual requirements
- The need to resolve disputes
- Legal limitation periods
- Security and fraud-prevention needs
- Backup cycles
CRM, client and coaching information
Contact details, offers purchased, goals, action points, relevant notes, payment or administrative status and coaching records may be retained for as long as reasonably necessary for:
- Our work
- Continuity of the customer relationship
- Future follow-up
- Our own appropriate business and professional records
- Responding to questions
- Resolving disputes
- Protecting legal rights
Information that is no longer reasonably necessary may be deleted or reduced over time.
Enquiries and prospects
Information about enquiries and prospective clients may be retained for as long as reasonably relevant to the enquiry, follow-up and normal business record keeping.
Newsletter subscribers
Subscriber information is retained while you remain subscribed.
After you unsubscribe, limited information may be retained to maintain a suppression record.
Payments and accounting
Invoices, transaction records, contracts and other information that must be retained for accounting, tax or legal purposes are retained for the applicable statutory period.
Paid programme replays
Access to paid programme recordings or replays depends on the conditions of the relevant programme and purchase.
Internal session recordings and transcripts
Where a live session is recorded or transcribed for internal AI-assisted notes, the recording, transcript and resulting notes may be retained for as long as reasonably necessary for:
- Creating and checking the notes
- Programme administration
- Supporting our work with participants
- Appropriate business records
- Resolving questions or disputes
These recordings are not distributed as participant replays unless the relevant offer specifically provides otherwise.
Coaching and business notes
Coaching notes, action points and other relevant business notes may be kept for as long as reasonably necessary for our work and appropriate business records.
Podcast content
Published podcast recordings, videos, transcripts, descriptions, photographs, clips, quotations and promotional materials may be retained for as long as the relevant podcast or content remains published.
Testimonials and promotional consent
We may retain testimonials and records of the associated permission for as long as reasonably necessary to manage their use.
Website and analytics information
Cookie, analytics and technical retention periods vary according to the technology and service provider.
Backups
Deleted information may remain temporarily within secure technical backups until the relevant backup is overwritten or deleted through the normal backup cycle.
29. Security
We take reasonable technical and organisational measures designed to protect personal data against:
- Unauthorised access
- Accidental loss
- Improper use
- Alteration
- Unauthorised disclosure
- Destruction
Depending on the system, these measures may include:
- Password protection
- Multi-factor authentication
- Restricted access
- Secure third-party payment services
- Encryption provided by service providers
- Software updates
- Data minimisation
- Privacy settings
- Confidentiality obligations
- Backups
- Review of who requires access to information
No online or electronic storage system can guarantee absolute security.
If a personal-data breach occurs, we will assess the situation and take the steps required under applicable law.
30. Your rights under Swiss data-protection law
Depending on the circumstances, you may have rights concerning your personal data.
These can include the ability to:
- Ask whether we process personal data about you
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion where appropriate
- Request that certain processing stop
- Object to certain uses of your data
- Request certain data in a portable format where the applicable requirements are met
- Receive information about recipients or categories of recipients
- Receive information about international processing
- Receive information concerning certain automated individual decisions
These rights are not absolute.
We may need to retain information where necessary for reasons including:
- Fulfilling a contract
- Complying with a legal obligation
- Maintaining required business or accounting records
- Protecting another person’s rights
- Establishing, exercising or defending legal claims
To exercise a privacy right, contact support @ heybossmama . com.
Please provide enough information for us to understand and respond to your request.
We may ask for reasonable information to verify your identity before disclosing, correcting or deleting personal data.
31. Additional rights for people in the EU, EEA and United Kingdom
Where the GDPR or UK GDPR applies to our processing of your personal data, additional rights may include:
- Access to your personal data
- Correction of inaccurate information
- Deletion in applicable circumstances
- Restriction of processing
- Objection to certain processing
- Objection to direct marketing
- Data portability
- Withdrawal of consent
- Information about international transfers
- Rights concerning certain automated decisions
- The right to complain to a competent supervisory authority
These rights are subject to the conditions and exceptions provided by applicable law.
32. Additional information for United States residents
Privacy rights vary between US states.
Simply interacting with Hey Boss Mama from the United States does not necessarily mean that every US state privacy law applies to Hey Boss Mama.
Where an applicable US state privacy law applies to our processing of your personal information, rights may include:
- Requesting information about personal data being processed
- Accessing personal information
- Correcting inaccurate information
- Requesting deletion
- Obtaining a portable copy of certain information
- Opting out of certain targeted advertising
- Opting out of certain definitions of sale or sharing
- Opting out of certain automated profiling
- Appealing certain privacy-request decisions
Hey Boss Mama does not sell personal information for money.
Where an applicable law treats certain advertising or tracking technologies as a sale, sharing or targeted advertising activity, we will provide the choices required where that law applies to us.
To submit a request, contact support @ heybossmama . com.
We may need to verify your identity before completing certain requests.
We will not discriminate against you for exercising a privacy right protected by applicable law.
33. Visitors and clients in other countries
Hey Boss Mama works with and reaches people in countries around the world.
If the privacy laws of your country apply to the way we process your personal data and provide you with mandatory additional rights, you may contact us to exercise those rights.
Nothing in this Privacy Policy is intended to remove privacy or consumer rights that cannot legally be waived.
34. Automated decision-making
Hey Boss Mama does not currently use solely automated decision-making that produces legal or similarly significant effects about customers, programme participants, podcast guests or website visitors.
AI tools may assist with organisation, notes, analysis, transcripts and content, but meaningful business decisions are made or reviewed by a person.
35. Children
Hey Boss Mama is designed for adults.
Our website, coaching services, programmes and newsletter are not directed at children.
We do not knowingly request personal information directly from children.
Because many Hey Boss Mama clients are mothers, clients may occasionally refer to their children while discussing their business, schedule or capacity.
We encourage clients not to provide unnecessary identifying information about their children.
We do not use information about clients’ children for advertising or profiling.
36. Third-party websites and embedded content
Our website and communications may contain:
- External links
- Embedded YouTube videos
- Podcast players
- Social-media content
- Scheduling services
- Checkout pages
- Forms
- Other third-party tools
When you interact with a third-party service, that provider may process personal information under its own privacy policy.
Hey Boss Mama does not control the independent privacy practices of third-party websites or platforms.
37. Changes to this Privacy Policy
Our business, programmes and technology tools evolve.
We may update this Privacy Policy when:
- We change a service provider
- We introduce a new technology or platform
- We change how personal data is processed
- Our services change
- Legal requirements change
- We improve our privacy practices
The current version will be published on heybossmama.com with the date of the latest update.
Where appropriate, we may provide additional notice if a change materially affects how existing personal data is processed.
38. Contact
If you have questions about this Privacy Policy or want to exercise a privacy right, contact:
Hey Boss Mama
Manouchka Elefant
Fribourg, Switzerland
Email: support @ heybossmama . com
Website: heybossmama.com
You may also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or another competent data-protection authority where applicable.
